- info@aima.org.zw
- +263 777 019 879
The Africa Institute of Mediation and Arbitration (AIMA) is a professional body dedicated to advancing the practice of mediation and arbitration as effective, ethical, and accessible methods of dispute resolution.
AIMA exists to promote structured, impartial, and confidential approaches to resolving disputes across commercial, family, labour, and institutional contexts. We work with individuals, businesses, and organisations to provide alternatives to litigation that preserve relationships, protect value, and support sustainable outcomes.
Our work is grounded in the belief that well-managed conflict resolution strengthens trust, stability, and long-term cooperation. Through the administration of mediation and arbitration processes, professional training, accreditation, and continuous thought leadership, AIMA contributes to the development of high standards in alternative dispute resolution (ADR) across Southern Africa and beyond.
We are committed to professionalism, integrity, and continuous improvement. Our practitioners and partners operate in accordance with established ethical standards and best practices, ensuring that parties can engage in dispute resolution processes with confidence and clarity.
As disputes evolve alongside social and economic change, AIMA remains focused on building capacity, promoting dialogue, and strengthening the role of ADR in supporting resilient institutions, businesses, and communities.
We value honesty, sincerity and integrity in the discharge of our mandate.
We are committed to handling all matters with independence and transparency.
We endeavour to resolve all matters expeditiously
To provide fairness and finality in alternative dispute resolution.
We are committed to providing our clients with conflict management
services which are efficient, effective and economical.
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